ct99 Frequently Asked Questions
Everything you need to know about ct99 — from creating your account and depositing with bKash to cricket betting rules, bonus terms, and staying safe while playing online in Bangladesh.
Welcome to the ct99 FAQ page — your go-to resource for clear, straightforward answers to the questions Bangladeshi players ask most often. Whether you are brand new to ct99 or a regular player with a specific query about payments, bonuses, or game rules, browse the sections below to find exactly what you need.
Account & Registration
How do I create an account on ct99?
Creating a ct99 account takes under two minutes. Visit the ct99 Login page, tap the registration option, enter your mobile number, choose a strong password, and confirm your details. You must be aged 21 or above and located in Bangladesh to register. Once submitted, a one-time verification code is sent to your phone to complete the signup process.
What documents do I need for KYC verification on ct99?
ct99 requires a government-issued photo ID for KYC — a valid National Identity Card (NID) or passport is accepted. You may also be asked to submit a recent utility bill or bank statement to confirm your address. Uploading clear, legible photos of your documents through the account settings panel speeds up the review process, which typically completes within 24 hours on business days.
I forgot my ct99 password — how do I reset it?
To reset your ct99 password, tap the 'Forgot Password' link on the login page. Enter the mobile number linked to your account and you will receive an SMS with a reset code. Enter the code, create a new password, and log in straight away. If you do not receive the SMS within five minutes, check that you are using the correct registered number and try again or contact support.
Can I have more than one ct99 account?
No — ct99 strictly permits one account per person. Opening duplicate accounts is a violation of the Terms & Conditions and may result in all accounts being suspended and any balances forfeited. If you believe a duplicate account was created in error, contact the ct99 support team immediately to resolve the issue before attempting to deposit or play.
How do I close my ct99 account permanently?
To permanently close your ct99 account, submit a written request via the support page specifying that you want a permanent closure. Any remaining balance should be withdrawn before submitting the request. The support team will confirm the closure by SMS within 48 hours. If you are closing because of gambling concerns, please explore self-exclusion options first — see the Safety section below for guidance.
Deposits & Withdrawals
How long does a bKash deposit take to appear on ct99?
bKash deposits on ct99 are processed instantly in almost all cases. After you complete the bKash Send Money transaction from your mobile wallet, the amount is credited to your ct99 account within seconds. If your deposit has not appeared after five minutes, double-check you used the correct ct99 bKash merchant number and contact support with your bKash transaction ID for a quick resolution.
What is the minimum deposit amount on ct99?
The minimum deposit on ct99 is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. Starting with a small deposit lets you explore the platform before committing larger funds. There is no cap on the maximum deposit, though very large transactions may be subject to additional verification as part of standard security checks.
What is the minimum withdrawal amount on ct99?
The minimum withdrawal on ct99 is ৳500 BDT. Withdrawals are processed back to the same payment method used for the original deposit — for example, if you deposited via Nagad, your withdrawal goes back to your Nagad wallet. Processing usually takes between one and four hours for mobile wallet withdrawals. Bank transfer withdrawals to accounts at Dutch-Bangla Bank, BRAC Bank, or Islami Bank may take up to 24 hours.
Are there any fees for deposits or withdrawals on ct99?
ct99 does not charge any platform fee on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) may apply their own standard transaction charges when you send money. Always check the fee schedule inside your mobile banking app before initiating a large transfer so there are no surprises on the amount that arrives in your ct99 wallet.
Can I withdraw my ct99 winnings to a bank account in Bangladesh?
Yes, ct99 supports withdrawals to local Bangladeshi bank accounts at major banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, Sonali Bank, and several others. To use bank transfer withdrawal, your bank account must be linked and verified in your ct99 profile. Note that bank transfers typically take longer to arrive than mobile wallet transfers, so plan accordingly if you need funds quickly.
Games & Gameplay
What cricket betting markets are available on ct99?
ct99 offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, Test matches, and ODI series featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs (over/under), method of first wicket, innings totals, and live in-play betting on ball-by-ball outcomes. Markets open as soon as fixtures are confirmed and odds update in real time throughout the match.
Is ct99 fair? Are the games rigged?
ct99 uses certified Random Number Generator (RNG) technology provided by reputable game suppliers including Pragmatic Play, Evolution Gaming, and Spribe — all of which are independently audited for fairness. Slot games publish their Return to Player (RTP) percentages, and live casino games use real dealers streamed in real time. ct99 operates on a secure, SSL-encrypted platform committed to fair play for every Bangladeshi player.
Can I play ct99 games on my Android or iOS phone?
Yes — ct99 is fully optimized for mobile browsers on both Android and iOS without requiring any app download. Simply open your mobile browser, visit ct99, log in, and all games including cricket betting, slots, live casino, and Mines Grand load smoothly on your device. The site uses a mobile-first design that fits perfectly on screens from 320px wide upward, including Samsung Galaxy and iPhone models popular in Bangladesh.
What is Mines Grand on ct99?
Mines Grand is a strategy-based instant game available on ct99 where you uncover a grid of tiles to collect multipliers while avoiding hidden mines. Each session lets you set the number of mines, directly affecting both the risk level and the potential payout multiplier. The game is provably fair, quick to play in short sessions, and very popular among Bangladeshi players who enjoy a mix of strategy and chance between cricket matches.
What are the available slot game providers on ct99?
ct99 features slot games from leading global providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. This gives players access to hundreds of titles ranging from classic three-reel fruit machines to feature-packed video slots with bonus rounds, free spins, and progressive jackpots. All provider titles available on ct99 carry verified RTP data so you can make informed decisions before you play.
Bonuses & Promotions
What welcome bonus does ct99 offer to new players?
ct99 offers a welcome bonus to new players on their first deposit — the exact percentage and maximum amount are displayed on the promotions page at the time of registration. Typically the welcome bonus matches a percentage of your first deposit up to a defined BDT cap. To claim it, opt in during registration or on the deposit page and ensure the minimum qualifying deposit amount is met.
What is the wagering requirement on ct99 bonuses?
Each ct99 bonus carries a wagering requirement (rollover) that must be completed before bonus-derived winnings can be withdrawn. The specific rollover multiplier is stated clearly in each promotion's terms — always read the bonus terms before claiming. Wagering contributions vary by game type: sports bets and slots typically contribute 100%, while live casino games may contribute at a lower rate. Check the promotion page for current figures.
Does ct99 offer free spins on slot games?
Yes, ct99 periodically offers free spins as part of welcome packages, reload bonuses, and special seasonal promotions — for example, around Eid, Pohela Boishakh, or during major cricket tournaments like the BPL and T20 World Cup. Free spins are credited to specific eligible slots and expire within a set time frame (usually 24-72 hours). Any winnings from free spins are subject to the applicable wagering requirement before withdrawal.
Can I use a bonus on cricket betting at ct99?
Some ct99 bonuses are sports-specific and can be applied to cricket betting markets including BPL, IPL, and T20 international matches. Others are casino-only. The bonus description on the promotions page clearly states which game categories qualify. Sports bonuses credited to your account can be used to place bets on eligible cricket markets immediately, subject to minimum odds requirements noted in the individual promotion terms.
Does ct99 have a loyalty or VIP program?
ct99 rewards regular players through a loyalty program where continued play earns points redeemable for bonus funds, free spins, and exclusive promotions. High-volume players may be invited to the VIP tier, which unlocks benefits such as faster withdrawals, dedicated account management, higher deposit limits, and early access to seasonal promotions around events like the BPL, Eid, and T20 tournaments. Contact support to learn more about your current loyalty status.
Safety & Responsible Gaming
Is ct99 safe to use in Bangladesh?
ct99 is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and our servers. Player funds are held separately from operational accounts. All games are supplied by internationally recognized providers whose RNG systems are independently tested. ct99 is committed to maintaining a secure environment for every player in Bangladesh and continuously updates its security infrastructure to address emerging threats.
What is the minimum age to play on ct99?
You must be 21 years or older to register and play on ct99. This is a strict requirement. During KYC verification, ct99 checks identity documents to confirm player age. Any account found to belong to a person under 21 will be suspended immediately and all funds returned. If you know someone under 21 attempting to access ct99, please report it to the support team so appropriate action can be taken.
How do I set deposit limits on my ct99 account?
ct99 provides deposit limit tools directly inside your account settings under the Responsible Gaming section. You can set daily, weekly, or monthly deposit caps in BDT to help you stay within your intended budget. Limit increases take 24 hours to come into effect (a cooling-off period), while limit reductions apply immediately. Using deposit limits is one of the most effective ways to keep your gambling entertainment within healthy boundaries.
What self-exclusion options are available on ct99?
If you feel your gambling is becoming a problem, ct99 offers self-exclusion periods of 30 days, 90 days, 6 months, or permanent exclusion. During self-exclusion, your account is locked and you cannot deposit, place bets, or access games. To activate self-exclusion, go to Account Settings > Responsible Gaming, or contact the support team directly. Self-exclusion requests are processed within one hour. We encourage any player feeling distress to use this tool without hesitation.
I think gambling is affecting my life negatively — where can I get help?
If gambling is causing stress, financial difficulty, or affecting relationships, please reach out for support. On ct99, contact our support team via the Support page to request immediate account restrictions. Additionally, speak with a trusted family member or friend, or seek guidance from a local mental health professional in Bangladesh. Responsible gaming is central to how ct99 operates — you are never alone in asking for help, and our team responds with full confidentiality and respect.
Why Players Trust ct99
Six reasons Bangladeshi players keep coming back to ct99.
Instant Payouts
Withdrawals to bKash and Nagad processed within hours, not days.
SSL Security
Bank-grade encryption keeps your account and funds protected at all times.
Cricket First
BPL, IPL, T20 World Cup markets built specifically for Bangladeshi fans.
BDT Payments
Deposit and withdraw in Taka — no currency conversion fees or hassle.
Mobile Optimized
Designed for Android and iOS phones — no app download required.
24/7 Support
Real support agents available around the clock for Bangladeshi players.
Still Have Questions?
Our support team is available around the clock to help with any query — from account issues to game rules. Explore more of ct99 or reach out to us directly.